All delivery addresses MUST be correct on all paypal accounts, otherwise your item/s cannot not be resent.
Any items returned due to incorrect address or failure to be collected from the sorting office will not be resent free of charge.
All items must be paid in full before dispatch.
If for any reason you are unhappy with your item, please contact me before leaving negative feedback, as I will do everything in my power to resolve the problem as quickly as possible, as I want all customers to be happy.
All feedback is updated once a month.
Unless notified, all items will be sent within the stated times. If item is late, please be patient I have defiantly sent it and if for any reason your item will be longer than the promised time frame I will contact you straight away to advise you of the situation.
All overseas deliveries have an estimated delivery time of 5-15 working days, however this can sometimes take longer so please be patient.
None received items must be reported in timely manner, UK 5 working days, overseas 15 working days.
If, for any reason, you are not happy with your product, you may return the item for either a refund, or exchange. However you must contact me first before this can be authorised.
Unfortunately I cannot refund items if they are returned opened or damaged.
Business hours are 9am - 5pm, Monday - Friday, Saturday - Sunday 9 - 2. Please bear this in mind when asking
questions, as they will only be answered during working time slots.
All weekend enquiries will be replied to within the specified times, although I may reply to emails out of these hours.
All weekend purchases will be sent the following Monday. All items must be paid for within 3 days from date of purchase, otherwise a case will be opened automatically. Payment after this time could result in a delayed dispatch.
Buyer is responsible for Postage both ways unless specified.
BlueStorm Signs will not replace any stickers damaged as a result of incorrect application.
Reaching me.
If you need to reach me, please use the ask a question form.
Blue Storm Signs
