IMPORTANT - Please read!
OFFICE HOURS
Working days: Monday to Friday (excluding bank Holidays) 9:00am to 4:30pm
POSTAGE & PACKAGING:
Except in exceptional circumstances we aim to dispatch all items the same working day by the postage method selected by the buyer, for this to happen the goods must be ordered and paid before 3pm of that working day, otherwise they will be dispatched the next working day.
Please note: Special Delivery next day does not include weekends, so if it was ordered before 3pm on Friday it should arrive Monday.
By buying this Item you are also agreeing that the postage and Packaging charges are reasonable.
If you disagree with the Postage and Packaging charges then please DO NOT purchase.
We accept no responsibility for goods delayed due to the services of postage carrier or due to customs checks.
Where a non-tracked postage service has been selected, claims for missing items are subject to the postage Carriers Terms and Conditions.
Currently for Royal mail you must wait the following number of days before a missing item (item not received) claim can be made
UK Inland 15 working days
EU Airmail 20 working days
Rest of the World Airmail 25 working days
The above durations may change from time to time by the carrier and are here to act as a guide
IMPORTANT FOR OVERSEAS CUSTOMERS - Please note that we will only refund a missing item if you have opted for International Signed for
If you have selected Airmail then this is Not signed for and any lost items will be your responsibility and will not be refunded.
POSTAGE DISCOUNTS:
If you are buying multiple of the same item then this should be applied automatically by EBAY, however you must purchase all the items in one transaction
If you are buying different items then the highest priced postage will be charged first then the additional postage for every other item ordered with that item.
If this has not been done automatically then you will need to contact us via EBAY messages and we will refund this to you via Paypal
AUCTION STYLE LISTINGS:
Once a bid has been placed, it is a legally binding contract of purchase
If payment is not received within 7 days of purchase then a Non Paying Buyer Dispute will be filed, and a final fee credit lodged.
Then the item will be re-listed
PROBLEMS:
If you have any problems with your purchase please contact us via Ebay messages giving full details of any problem
Please do not contact us via email as it may go into the junk folder, and we cannot guarantee a response
GENERAL:
We only accept Paypal as the payment method.
All sizes are displayed in UK sizes
Please read items descriptions and please check your size carefully before buying.
It is the responsibility of overseas buyers to pay any import duty that may arise
These terms and conditions may change at any time.
