TAB RETAIL LTD - TERMS AND CONDITIONS OF SALE
1. WHO WE ARE We are TAB Retail LTD, registered in England and Wales (Company No. 07988399). Our registered office and trading address is Unit 2 Littlethorn Ind Estate, Woodville, Derbyshire, DE11 7DN. VAT Number: 152467019.
2. SERVICE AVAILABILITY Our listings are intended for use by residents of the United Kingdom. We reserve the right to decline orders from individuals resident elsewhere. By placing an order, you warrant that you are at least 18 years old and resident in the United Kingdom.
3. CONTRACT FORMATION Your order constitutes an offer to us to buy a Product. A contract is formed between us only when we dispatch the goods to you. We reserve the right to cancel orders prior to dispatch and issue a full refund.
4. CONSUMER RIGHTS & CANCELLATIONS (RETURNS) 4.1. Extended Returns: We voluntarily offer an extended cancellation period of 60 days starting the day after you receive the goods (exceeding the statutory 14 days). 4.2. To cancel, you must inform us in writing within this period. You must return the Product(s) to us immediately, unused, in the original packaging with all accessories. 4.3. Return Costs: You are responsible for the cost of returning change of mind items. We recommend using a tracked service. 4.4. Condition: You have a legal obligation to take reasonable care of the Products while in your possession. If goods are returned damaged, with missing parts, or in a condition that indicates handling beyond what is necessary to establish their nature, we reserve the right to reduce the refund amount accordingly. 4.5. Exceptions: The right to cancel does not apply to unsealed software or unsealed consumable goods.
5. DELIVERY 5.1. We aim to fulfill orders promptly. Delivery will be made to the address specified in your order. 5.2. Risk of loss passes to you upon delivery. Ownership passes to you once we have received full payment. 5.3. Delivery delays caused by Force Majeure events (e.g., strikes, weather, civil unrest) are outside our control, and we are not liable for business losses caused by such delays.
6. PRICE AND PAYMENT 6.1. Prices include VAT unless otherwise stated. 6.2. We are not obligated to provide a Product at an incorrect (lower) price if the pricing error is obvious and unmistakable. 6.3. We accept payment via eBay Managed Payments (Visa, Mastercard, PayPal, etc.). We do not ship until funds are cleared.
7. REFUNDS AND FAULTY GOODS (STATUTORY RIGHTS) 7.1. Change of Mind: Refunds for cancellations within the 60-day period will be processed within 14 days of us receiving the goods back. 7.2. Faulty Goods (0-30 Days): Under the Consumer Rights Act 2015, you have a right to reject faulty goods for a full refund within 30 days of delivery.
8. WARRANTY (1 YEAR) 8.1. Unless otherwise stated in the specific listing, our products come with a 1-Year Seller Warranty. 8.2. This warranty covers hardware defects that arise during the first 12 months of ownership. 8.3. Remedy & Value:
In the event of a valid claim after the initial 30 days, we will first attempt to repair or replace the item.
If a repair or replacement is not possible, we will refund the value of the item.
Depreciation: Refunds issued under this warranty (after the statutory 30-day period) will be calculated based on the current market value of the product at the time of the return, to account for the use you have had of the goods and market depreciation. 8.4. Exclusions: This warranty does not cover:
Accidental damage (drops, screens cracks), water damage, or negligence.
Software issues, viruses, or incompatibilities.
Items with broken tamper/warranty seals.
Normal wear and tear (e.g., battery degradation over time unless significantly defective).
9. LIABILITY Our liability for losses you suffer is strictly limited to the purchase price of the Product. We are not responsible for indirect losses (e.g., loss of income, data, or business). Nothing in these terms limits our liability for death or personal injury caused by our negligence or for fraud.
10. DATA PROTECTION We process your personal data in accordance with the Data Protection Act 2018 and GDPR. We use your data to fulfill your order and for security checks. We do not sell your data to third parties.
11. GOVERNING LAW These terms are governed by English law. Any disputes shall be subject to the jurisdiction of the courts of England and Wales.
