General Terms and Conditions of Business
General Information
In respect to business relations of all types between the firm primaton Dorothea Hübl and its customers, the following General Terms and Conditions of Business hold true in their legally valid versions, respectively.
The product display in the online store does not constitute a legally binding offer but is rather a noncommittal online catalogue showing the product line. By clicking the ‘Send Order’ button, customers agree to buy the goods in the cart, and this order is legally binding. The customer receives an order confirmation immediately after the order is transmitted. we do accept the payment always in Euros.
1. Out-of-court dispute resolution
The EU Commission has created an online platform for dispute resolution (“ODR platform”) available at: http://ec.europa.eu/consumers/odr
If the customer is a consumer living in the European Union, this platform can be used to resolve disputes regarding contractual obligations from online contracts out of court.
We are obligated to inform you of the existence of this ODR platform and in this context also of our email address info@prima-ton.de.
2 Delivery, shipping and transfer of risk
Delivery will befree of charge and insured. If the customer is an entrepreneur, all risks and dangers of the shipment to the customer once the goods have been delivered by us to the contracted logistics partners. The delivery is sent to the delivery address indicated by the customer.
Payment Advance payment, articles will be shipped after receiving the payment at my account.
3 Retention of Title
The delivered product remains up to the entire payment of the purchase price our property
4 Statutory right of withdrawal
If the customer is a consumer (as per § 13 of the German Commercial Code), he/she shall be entitled to withdraw from this contract within fourteen (14) days without giving any reason for doing so. The deadline for withdrawal shall be fourteen (14) days from the date on which the customer or a third party appointed by the customer, who is not the carrier, takes possession of the final goods delivered. In order to exercise the statutory right of withdrawal, the customer must notify me
primaton
Dorothea Hübl
Klein Chüden 6
29410 Salzwedel
Germany,
Email: info@prima-ton.de)
of his/her decision to withdraw from this contract in a clear declaration (e.g. by sending a letter or by email).
The withdrawal deadline shall be deemed to be met me if the customer sends the communication concerning the exercise of the right of withdrawal before the expiry of the deadline.
4.1 Consequences of withdrawal
If the customer withdraws from this contract, we must reimburse any payments we have received from the customer, including delivery costs (excluding any additional costs incurred if the customer has selected a different type of delivery to the cheapest standard delivery option offered by us) without delay, but no later than fourteen (14) days after the day on which we receive the notice of the customer’s withdrawal from this contract. We will use the same payment method the customer used for the original transaction in order to provide the reimbursement, unless otherwise expressly agreed; under no circumstances will the customer be charged a fee for this refund. We may withhold the reimbursement until we have received the returned goods or until the customer has provided proof that he/she has returned the goods, whichever is earlier.
The customer must return or hand over the goods to us without delay and no later than fourteen (14) days from the date on which he/she notifies us of withdrawal from this contract. The deadline is deemed to be met if the customer sends the goods before the expiry of the fourteen-day deadline. The customer shall bear the costs of returning the goods.
The customer shall only be liable for any diminished value of the goods if this loss in value is attributable to any use or handling of the goods which is not deemed necessary in order to verify the condition, features and functioning of the goods.
withdrawal form
f you want to revoke the contract, please complete this form and send it back.
to
primaton
Dorothea Hübl
Klein Chüden 6
29410 Salzwedel
Germany
email: info@prima-ton.de
This re call (s) I / we (delete) data supplied by me / us (delete as appropriate) concluded contract of sale of the following goods (Designation of goods)
- Ordered on (date) / received on (date)
- Name / consumer (s)
- Address of / the consumer (s)
Date
Signature / consumer (s) (only for messages on paper
5 Due Dates and Payment Conditions
Invoices sent by the firm primaton Dorothea Hübl– as long as no agreements of a divergent nature have been set in writing – are to be paid in full without delay.
Primaton Dorothea Hübl reserves the right to decline checks and other non-cash means of payment. Payments are always solely accepted on account of performance. Payments in foreign currency are credited according to our bank statement. The customer bears the banking fees.
6 Warranty
The statutory warranty provisions. For used goods, the warranty period is limited to a 1 year. The guarantee is, if legally permissible, compared with private non-excluded in principle. The warranty begins on the day of delivery and the customer. It is not for damage to the purchased item, based on a grossly negligent or deliberate infringement of the purchaser, a gestzlichen representative or agent. This particularly applies to defects caused by damage to or connection or overstraining meichanischer parts for damage caused by force majeure.. A claim for warranty is void if the defect by looking into the device by the customer or a third party caused.
7 Privacy statement after TDDSG (Teleservices Data Protection Act) and BDSG (Federal Data Protection Act)
We collect and store personal information about customers only for the purpose of performing the ordering process. For this we need the last name of the customer, delivery address, telephone number and e-mail address.
The data collected are used for the purpose of the ordering process to handle, and not disclosed to third parties.
8 Governing Law
Conclusion and execution of all contracts governed by German law.
9 Final Clause
Should any of these individual contractual conditions – for which reasons whatsoever – not be legally enforceable, this does not mitigate the legal validity of the remaining agreements in any way.
