www.vintagewinegifts.co.uk are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us via ebay.
Vintage Wine Gifts is a permitted seller of alcohol products on eBay.
By placing an order for one of these items you are declaring that you are 18 years of age or over. These items must be used responsibly and appropriately.
Alcohol is not for sale to people under the age of 18. A signature will be required on delivery.
We cannot by law ship alcohol to certain countries.
For more information please visit the Ebay Alcohol Policy Webpage. http://pages.ebay.co.uk/help/policies/alcohol.html#policy
Our Contact details:
www.vintagewinegifts.co.uk
The Cellars Basil House 6 Canham Mews, Canham Rd London W3 7SR Wine is duty paid
Telephone 020 8746 7771
Fax: 0044 (0) 20 8746 0709
Email: customercare [at] vintagewinegifts [dot] co [dot] uk
VAT Registration Number 538 8529 01 Global accounting invoice
All wines are duty paid.
We cannot deliver to PO boxes.
Substitute products. We never substitute products and will always deliver the exact bottle that you have ordered.
Sale contract. This contract to purchase goods on this site is conditional on the product being shipped.
Condition of bottles. All our bottles are stored in ideal temperature controlled conditions. Some bottles due to their age may have labels that are wine stained, torn or faded. If you are not happy with your purchase return it for a full refund within 14 days.
Vine rental scheme
The rental of a row of vines from vintagewinegifts does not mean that any title or ownership is attached to any part of any vineyard in which customers rentals are arranged. The term 'rental' does not infer any rights except to purchase the wines at a discount from the retail price and to visit the Chateau by appointment. Vintagewinegifts does not guarantee that wine will be available from every vintage and has the right, in exceptional circumstances, to substitute the rental to a equivalent quality local vineyard.
Shipping And Handling Orders can be delivered to most International Countries. If you require next day UK delivery, orders must be received by 1620. All next day orders incur an additional £6.99 delivery charge. We can deliver on any specific day, just notify us via ebay messaging. Please try and specify an address where the recipient will be present (office, neighbour, etc). Delivery prices include full insurance cover, postage and packing and VAT. We also offer a special UK Saturday delivery service that ensures delivery before noon. The cost of this service is £19.99. We also have an all day Saturday service that costs £12.99.
Delivery Schedule Our couriers standard delivery is Monday to Friday 0800 -- 1830. If you provide a mobile telephone number our couriers will text you with an estimated delivery time. They operate a premium rate Saturday AM service. They do not deliver on Sundays or bank holidays. If you are not available to receive a delivery, a card is left with contact details. One more drop is attempted at a convenient requested day. If the delivery is again unsuccessful an additional charge is made. Our couriers will not deliver to anyone who is under 18 and proof of age (Portman card etc) may be required. We do not deliver to PO box numbers. Our Next day Service may take two days to N Ireland and Channel Islands locations.
STANDARD DELIVERY SCHEDULE
Next day orders placed on:
Monday before 1620 are delivered on Tuesday.
Monday after 1620 are delivered on Wednesday.
Tuesday before 1620 are delivered on Wednesday.
Tuesday after 1620 are delivered on Thursday.
Wednesday before 1620 are delivered on Thursday.
Wednesday after 1620 are delivered on Friday.
Thursday before 1620 are delivered on Friday.
Thursday after 1620 are delivered on Monday.
Friday before 1620 are delivered on Monday.
Friday after 1620 are delivered on Tuesday.
Saturday and Sunday are delivered on Tuesday.
Tax Charges We operate under the global accounting scheme and Vat is not payable on any bottle purchases.
Guarantee We guarantee your total satisfaction.
Money back guarantee. If you are unhappy with the product for any reason just return it, in its original condition and packaging, within 14 days for a full refund or replacement. Should the wine be corked call us on 02087467771 within 30 days for a bottle replacement.
Unfortunately we cannot offer refunds if the wine has been purchased by a company or individual in the wine trade.
Reaching Us If you need to reach us, please go to the contact us section of the website or write to us at The Cellars Basil House 6 Canham Mews, Canham Rd London W3 7SR Wine is duty paid
Privacy Policy www.vintagewinegifts.co.uk do not disclose buyers' information to third parties.
Returns Policy www.vintagewinegifts.co.uk shall not be liable for any consequential loss, expense or damage arising directly or indirectly from any defect or failure in the goods or from their use or damage. We shall not be liable for any losses incurred in the delay or non delivery of your wine.
Care must be taken when opening all bottles, so as to prevent injury or damage.
Copyright and intellectual property rights
You agree that the design, trademarks, logos and intellectual rights to all parts of this web site belong to Vintagewinegifts.co.uk and must not be used without our express permission. All persons, individual and corporate are prohibited from providing hypertext and other links to the vintagewinegifts.co.uk website, other than to our home page, from their own website or from a third party site without prior written consent.
All descriptions off the bottles on this website are the opinions of the company and it¹s employees. The company accepts no liability as to the nature of the content.
Data Protection
By providing your details on our website you consent to vintagewinegifts.co.uk maintaining, holding and using the information given. All data is stored in accordance with the Data Protection Act 1998.
If you purchase or register with us you agree to be bound by these terms and conditions.
We reserve the right to vary these conditions from time to time.
